Thursday, February 28, 2008

mlb.incOmpetent

wayward O can live with the steroids and the lying and even the $5 dip n dots but this, friends...


They're making my experience better
by not letting me hear the game!


... this is unacceptable.

if gamecast simply didn't work, well that would be one thing, but who wrote this?

We apologize for the inconvenience.
We are currently undergoing maintenance
to make your experience better,
please try back later.

is this a george Orwell novel???

2:10 p.m. update: after 20 minutes on hold wayward O reached an operator for mlb.com "technical support" who says she has "no information" on cause of outage or estimated time for return of services. she was able to confirm, however, that wayward O is a PAYING CUSTOMER. wayward O urges you to take the time and call mlb.com at 866-800-1275 if you are unable to listen to games today! don't let them get away without at least giving them a (polite but firm) piece of your mind.

2:26 p.m. update: got in finally via a minor workaround: chose an old video from O's page, then clicked "Use old player", i.e. not silverlight player, then clicked "today" and found the game stream there. wayward O never thought he'd be so happy to hear Manfra's sweet baritone!

2:55 p.m. update: as if on cue team gives up a 5-run top of fourth -- welcome to lost season!

Labels:

7 Comments:

Anonymous neal s said...

LIkewise, O. I was all prepared to tell the world how great the $15 a year all-you-can-eat audio package was, and then this.

February 28, 2008 1:42 PM  
Blogger the wayward o said...

what a disgrace.

sorry to hear it's widespread.

February 28, 2008 1:51 PM  
Anonymous neal s said...

I got it going just now.

February 28, 2008 2:20 PM  
Blogger Enchanting Sunshine said...

So sorry. I feel your pain. After I paid for MLB TV a couple of years ago, they still blacked out the Os games. Oh, the venomous feelings I have towards the greedy MLB...

February 28, 2008 5:38 PM  
Blogger the wayward o said...

yes. they black out games if they're being broadcast in a local ZIP code. Os are rarely blacked out in NYC.

February 28, 2008 7:00 PM  
Blogger the wayward o said...

handy tip, BTW: if you are getting blacked out btw, you can "swap" your mlb.tv user ID and password with another user in another city and watch games b/c the blackouts are tied to the ZIP code on your credit card.

February 28, 2008 7:07 PM  
Blogger hrb said...

Let this be a lesson. Always wait to upgrade! Let the other saps be the Guinea pigs...

February 29, 2008 4:31 PM  

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